Trusted by 150+ forwarders across 20+ countries

Modern Operating System
for Freight Forwarders

One platform to operate, engage, and automate — from document to delivery.

Explore Solutions Book Demo

Fr8Labs isometric container ship being monitored

ETA: 2d 14h

Status: In Transit

TEU: 847

Route: SIN → SYD

01 / Dashboard

Everything at a glance

Shipment volumes, revenue, activity feed, and quick actions. Your entire operation in one dashboard view.

02 / Shipment Management

Track every job, every status

MBL to HBL. Filter by status, carrier, trade lane. Live P&L per job. Milestone tracking that actually works.

03 / DocuSense AI

Upload a BL. Get a shipment.

AI reads the document, extracts every field, maps it to your shipment. Your team reviews — they don't re-key.

04 / Customer Portal

What your customers see

Self-service tracking, documents, invoices. Branded to your company. No more "where's my shipment?" calls.

fr8Labs

Dashboards V2

Admin DEMO

Freight Customer Statistics

☆

OPERATIONS Weekly shipment volume

Singapore Trade Lane GP

☆

FINANCE +18% vs last quarter

Quotation Win Rate

☆

GENERAL By trade lane

Tonnage by Salesperson

☆

GENERAL Top performers this month

Showing data based on created date: Mar 22, 2026 — Apr 22, 2026

DEFAULT OCEAN AIR IMPORT AIR EXPORT OCEAN CONSOL EXPORT SUB BL +5 more

Job No

BL / AWB No

Created

Type

Dir

POL

POD

Status

ETA

ACI-2024-14524

EGLV123456789

22 Apr

Ocean FCL

Export

SIN

SYD

IN TRANSIT

17 Jun

$✎

ACI-2024-14523

MAEU742859100

22 Apr

Ocean FCL

Import

HKG

MEL

IN PROGRESS

28 Jun

$✎

ACI-2024-14525

AWB 176-12345678

21 Apr

Air

Import

KUL

TYO

DELIVERED

20 Jun ✓

$✎

ACI-2024-14528

MAEU487293X

19 Apr

Ocean FCL

Export

SIN

JKT

IN PROGRESS

12 Jul

$✎

ACI-2024-14527

ONEYHAT24060001

18 Apr

Ocean FCL

Import

TPE

LAX

COMPLETED

08 May ✓

$✎

ACI-2024-14529

MAEU8275193

17 Apr

Ocean LCL

Import

SIN

BKK

IN TRANSIT

02 Jul

$✎

ACI-2024-14526

CMAU987654321

15 Apr

Ocean LCL

Export

PEN

DXB

DRAFT

—

$✎

BILL OF LADING

MSC MEDITERRANEAN · NOT NEGOTIABLE

SHIPPER

Acme Electronics Pte Ltd
10 Jurong Port Rd, SG

CONSIGNEE

Acme US Inc.
1420 Katella Ave, Anaheim CA

VESSEL · VOYAGE

MSC Bellissima · 241E

B/L NO.

MSCUSG4982X

POL

Singapore

POD

Los Angeles, USA

CARGO

2 × 40'HC · 48 pallets · Consumer electronics
Gross Wt: 24,680.2 kg · CBM: 148.4

EXTRACTED FIELDS · 23

SHIPPER Acme Electronics Pte Ltd ✓ 98%

CONSIGNEE Acme US Inc · Anaheim CA ✓ 97%

VESSEL MSC Bellissima · V 241E ✓ 99%

BL NO. MSCUSG4982X ✓ 99%

POL → POD Singapore → Los Angeles ✓ 98%

GROSS WT. 24,680.2 kg · BC says 24,681.0 ⚠ Review

CBM 148.4 ✓ 96%

CONTAINERS MSCU1342891, MSCU2218740 ✓ 99%

ISSUE DATE 11 Mar 2026 ✓ 99%

6,832 NM remaining

14.2 knots avg

13 Mar ETA ✓

Before Fr8Labs

Scattered data. Missed shipments. Demurrage charges.

With Fr8Labs

fr8Labs

Shipment / All Jobs

Admin DEMO DEMO LOGISTICS

Job No

BL / AWB

Status

ETA

ACI-2024-14524

EGLV123456789

IN TRANSIT

17 Jun

ACI-2024-14523

MAEU742859100

IN PROGRESS

28 Jun

ACI-2024-14525

AWB 176-12345678

DELIVERED

20 Jun ✓

ACI-2024-14527

ONEY987654321

COMPLETED

08 May ✓

ACI-2024-14526

CMAU987654321

DRAFT

—

ACI-2024-14528

COSU612345678

IN PROGRESS

05 Jul

One system. Every workflow. Scale 1.5x with the same team.

Operate

Run Your Freight Business

The core operations layer: CRM, freight management, and integrated accounting.

Engage

Connect Everyone

Self-service portals, unified notifications, ecosystem partners, and forwarder collaboration.

Automate

Let AI Handle the Repetition

Document extraction, AI analytics, intelligent assistants, and workflow automation.

Automate

Documents to Data
in Seconds

99.5% extraction accuracy · 12 document types · 8 seconds average

Forward an email. DocuSense reads the BL, extracts every field, creates the shipment. Your team reviews — they don't re-key.

Learn more about DocuSense →

DocuSense — Processing Queue

DOCUMENT PROCESSING

Shipments

All Shipments 115 Pending 59 Failed 2 Auto Created 9

System ID

Documents

Status

Score

Date

DOCUSENSE-211-JOB

SI BC BL AWB

Failed

—

Apr 13 15:54

DOCUSENSE-210-JOB

BC BL AWB NOA

Pending

—

Apr 13 14:54

JOB2512-9CS3

BL AWB

Auto Created

88%

Dec 24 16:16

DOCUSENSE-978528

BL AWB CI PL

Auto Created

100%

Dec 22 15:19

DOCUSENSE-831193

CI PL BC

Pending Review

100%

Dec 22 15:17

Automate

Ask Your Data
Anything

Natural language to SQL · Real-time dashboards · Pre-built reports

Type a question in plain English. Get the chart, the table, the insight. No SQL required.

Now inside Claude, ChatGPT, Copilot & Grok — or any AI with custom connectors

Learn more about AI Analytics →

AI Analytics — Query

AI ANALYTICS

Profit by Trade Lane

Ask: Top 5 most profitable trade lanes this quarter

Q1 2026 · gross profit · USD

SIN → JKT

$284K

SIN → SYD

$241K

KUL → MEL

$198K

JKT → TYO

$167K

SIN → MNL

$124K

Automate Phase 2 · On the roadmap

One Click,
Every Portal

Carrier portals · Shipping instructions · Booking submissions

Fr8bot ships today as a visibility extension — reading tracking and milestones from carrier portals into your shipment timeline. Phase 2 brings write-mode: fill shipping instructions and booking forms on carrier portals straight from your shipment data, one click.

See Fr8bot today →

Smart Form Filler — Roadmap preview

carrier-portal.example.com/si/submit

CARRIER PORTAL

Shipping Instruction

Fr8bot · Phase 2

Booking No.

BKG-487291

Vessel Name

OOCL SINGAPORE

Voyage Number

V.24W

Port of Loading

SGSIN

Port of Discharge

IDTPP

HS Code

8471.30

Gross Weight

12,450 KG

Package Count

847 CTNS

Roadmap preview — Fr8bot writes 8 of 8 fields from shipment SHP-2847

Automate

Talk to
Your System

Telegram · WhatsApp · Team chat · In-app

Check shipment status. Approve invoices. Get alerts. All from the messaging app your team already uses.

Learn more about Notification Hub →

Messaging Bot — Telegram

MESSAGING BOTS

F8 Fr8Labs Bot Online

Status of MSKU123456?

🚢 On vessel EVER GIVEN, ETA Singapore 15 Apr. 3 milestones updated today.

Approve invoice INV-2024-0847

✅ Invoice approved and posted to accounting. Amount: $4,280 USD.

Any shipments arriving this week?

📦 7 shipments arriving by Friday:
SHP-2847 (SIN, Wed)
SHP-2845 (MEL, Thu)
SHP-2843 (TYO, Fri)
+ 4 more

1.5×

Shipment volume —
same team size

2 days

Recovered monthly
from automated SOAs

73%

Fewer inbound
status calls

< 60s

Document upload to
shipment created

Trusted by freight forwarders across ASEAN

A group gross-profit dashboard built from a single plain-English question; customer names removed and figures indexed

His own data, asked in plain English · names removed · figures indexed

Customer proof · the AI edge

“I built this [this monthly gross-profit breakdown per customer] in a few minutes. Then I pulled AR and AP, reviewed the SG&A — and found discrepancies. It’s incredible.”

Paul Good

Chairman, GL Terminal Indonesia

40+ years across Agility · Kuehne + Nagel · BSA · Seko

Asked in plain English, in his own AI assistant, through the Fr8Labs connector — read-only and scoped to GL Terminal’s own data.

Read the full story

Fr8Labs basically gave us three extra staff without hiring anyone. The system handles the admin — my team handles the relationships.

— Tommy Tan, Managing Director

Benkel International Pte Ltd

the stable core

Cargo Insurance

Draft coverage on the shipment screen — no broker email loop, same or better rates. Like adding travel insurance to a flight.

Fr8Pay

Customers pay in their local currency via local rails. Near mid-market FX, not bank spreads. Payments flow straight into your ledger — no manual reconciliation.

Customs Integrations

Automated customs declarations across Japan, Singapore, Philippines, USA, Canada, Indonesia. One-click filing.

AI Innovation Layer

Every forwarder on Fr8Labs makes the AI smarter. More document training data. Better rate benchmarks. Shared innovation.

Explore ecosystem services

Fr8Labs
Platform

Better Operations

Better Data

Ecosystem Value

Better Customer Experience

↘ ↙ ↖ ↗

The more you use Fr8Labs, the more valuable it becomes. For you, and for every forwarder on the platform.

This is how we keep SaaS affordable: ecosystem monetization means we don't need to charge enterprise prices for enterprise software.

Free · Start in seconds

Stow8 Cargo Planner

Plan container loads with 3D visualization. Out-of-gauge, flat racks, Excel import, printable PDF. Built for forwarders who still eyeball stowage in spreadsheets.

Open Stow8

Private beta · Fr8Labs users

Fr8bot

Browser extension for freight teams. v1 reads tracking and milestones from carrier portals into your shipment timeline. Phase 2 brings write-mode form-fill.

View on Chrome Web Store

See all free tools →

150+ forwarders. 20+ countries.

Same platform. Same plumbing.

If your market would justify the same depth, let's talk.

Talk to Us

Get started

Book a Walkthrough.
See Your Freight Operations, Reimagined.

No scripted demos. We show Fr8Labs with your actual workflows. 30 minutes with the team — that's all it takes.

Book a Walkthrough Explore Tools

Fr8Labs branded cargo plane being tracked

LAT 1.3521° N, LON 103.8198° E

Tracked · Optimized · Automated

Modern Operating System
for Freight Forwarders

Everything at a glance

Track every job, every status

Upload a BL. Get a shipment.

What your customers see

Freight Customer Statistics

Singapore Trade Lane GP

Quotation Win Rate

Tonnage by Salesperson

Replace the Chaos

Operate. Engage. Automate.

AI That Actually Does the Work

Documents to Data
in Seconds

Ask Your Data
Anything

One Click,
Every Portal

Talk to
Your System

Software is Just the Start

Cargo Insurance

Fr8Pay

Customs Integrations

AI Innovation Layer

Real tools. Not a trial.

Stow8 Cargo Planner

Fr8bot

One platform. Deeper where it matters.

Book a Walkthrough.
See Your Freight Operations, Reimagined.

Modern Operating Systemfor Freight Forwarders

Everything at a glance

Track every job, every status

Upload a BL. Get a shipment.

What your customers see

Freight Customer Statistics

Singapore Trade Lane GP

Quotation Win Rate

Tonnage by Salesperson

Replace the Chaos

Operate. Engage. Automate.

AI That Actually Does the Work

Documents to Datain Seconds

Ask Your DataAnything

One Click,Every Portal

Talk toYour System

Software is Just the Start

Cargo Insurance

Fr8Pay

Customs Integrations

AI Innovation Layer

Real tools. Not a trial.

Stow8 Cargo Planner

Fr8bot

One platform. Deeper where it matters.

Book a Walkthrough.See Your Freight Operations, Reimagined.

Modern Operating System
for Freight Forwarders

Documents to Data
in Seconds

Ask Your Data
Anything

One Click,
Every Portal

Talk to
Your System

Book a Walkthrough.
See Your Freight Operations, Reimagined.