AI Playbooks
Smart workflows that run themselves
AI-powered automation patterns that handle the repetitive work your operations team shouldn't be doing manually — from reading agent emails to capturing delivery proof.
Active Playbooks
AI Reads Your Agent Emails
Overseas agents reply with cargo status. AI reads the email, extracts per-shipment updates, and schedules the next follow-up — automatically.
Incoming email
Agent replies with status update for 3 HBLs — table, body text, or attachment.
AI classification
Email classified: cargo status reply with structured data.
Per-HBL extraction
AI extracts status per shipment with field-level source tracking.
Auto-schedule
Next chase timed to when status should change — not arbitrary intervals.
Cargo Status AI Extraction
Send status inquiry emails automatically. When agents reply, AI reads the response — tables, body text, attachments — and extracts per-HBL status with source tracking. High-confidence extractions auto-approve. The rest go to a review queue.
Smart Chaser Scheduling
When AI extracts an ETA from an agent's reply, it automatically reschedules the next follow-up for when the status should change — not three days from now, but when the vessel is due to arrive.
AI for the Ground Game
Delivery proof, expense claims, and trucker dispatch — each with its own AI-powered workflow.
e-POD Digital Delivery
Drivers open a mobile app, capture proof, and the delivery is logged with GPS coordinates and timestamp. No paper, no lost receipts, no disputes.
- GPS coordinates + timestamp on every delivery
- Photo capture and digital signature collection
- Automatic PDF proof generation
- Daily email reports to operations team
- Client portal view for delivery status
AI Claims Processing
Field staff snap a receipt photo. AI vision reads the vendor, amount, and line items. Claims flow through approval to posting — no forms, no data entry.
- AI vision reads printed and handwritten receipts
- Submit claims via messaging or the mobile app
- Email approval with one-click approve or reject
- Approved claims post to accounting automatically
- Multi-currency and tax component extraction
Trucker Assignment Portal Beta
Post delivery jobs to a digital board. Truckers accept assignments on their phone. Track progress with GPS. Replace the phone-call dispatch chain.
- Digital job board with pickup and drop-off details
- Driver acceptance and availability confirmation
- Live GPS tracking from pickup to delivery
- Milestone updates from the driver’s phone
Set It and Forget It
Supplementary automations that eliminate manual busywork.
Exchange Rate Automation
Exchange rates update automatically from live feeds — no manual lookups, no stale tables. Rates flow into jobs, invoices, and accounting entries so your team works with current numbers.
Works With
Common questions
How do I automate shipment status updates from agent emails?
Cargo Status AI reads each agent reply — whether the update sits in a table, the email body or an attachment — classifies it, extracts the status for each HBL with the source of every field, and updates the shipment. The next follow-up is scheduled for when the status should change.
Can AI chase overseas agents for status updates?
Yes. Smart Chaser schedules follow-ups based on when a status should change — for example from the ETA — instead of fixed intervals, and stops chasing a shipment once its update is in.
Does the AI update shipments without anyone checking?
Only when you decide it should. Playbooks start in shadow mode, where people review every extraction. You can move to assisted mode, where only high-confidence updates are approved automatically, and later to autonomous follow-ups with people handling the exceptions.
Can AI capture proof of delivery and expense claims?
Yes. With e-POD, drivers capture a photo and signature in a mobile app and the delivery is logged with GPS coordinates and a timestamp. Field staff photograph receipts and the Claims Assistant reads the vendor, amount and line items for approval.
Part of Fr8Labs AI — AI built into your freight system, plus your own ChatGPT or Claude through our MCP server.
See AI Playbooks in Action
Watch Cargo Status AI read a real agent email and extract per-shipment updates live. No staged demos, no test data. 30 minutes, one call.