Portals
Self-service for customers and vendors
Give customers and vendors their own branded window into your operations — shipment tracking, documents, invoices — without your ops team touching a thing.
OCN-2025-0847
IN TRANSITThree Tiers of Tracking
From manual updates to AI-powered carrier scraping — choose how much visibility you offer.
FMS Milestones
Ops updates a milestone in the shipment — the portal shows it instantly. Journey Templates define the steps; automation marks them complete.
AI Carrier Tracking
AI reads carrier websites across 410+ carriers. No per-carrier contracts, no integration projects, no API key negotiations. It just works.
Premium Data Partner
Terminal gate events, vessel movements, and predicted arrival accuracy. Professional-grade precision for ocean-heavy customers.
Advanced Live Tracking
Live vessel positions, port-call events, and predicted arrival times — all inside the customer portal. Powered by maritime data feeds. Available as an add-on tier for ocean-heavy customers.
Live Milestone Progress
When ops marks a task complete, the customer sees it immediately. Journey Templates define the milestones for each shipment type — the portal surfaces the progress in real time.
Public Tracking Widget
Embed a tracking widget on your own website. Customers enter a reference number and see shipment status — branded with your colors. No login required. Configure once from the portal.
Customer Shipment Tracking
Customers log in and see every shipment — status, ETA, containers, routing — without calling your ops team. Filter by mode, direction, or status. Drill down to HBL-level detail.
Customers Help Themselves
Documents and invoices — the two things customers call about most. Put both in the portal and watch the interruptions drop.
Customers access and download their shipping documents — BLs, invoices, delivery orders — directly from the portal. They upload relevant documents too. No email chain, no shared drive.
Customers see their invoices, amounts, due dates, and payment status — all from the portal. Finance teams stop fielding 'has my payment been applied?' calls.
Vendors Upload, You Approve
Carriers, co-loaders, trucking companies — they submit invoices linked to jobs, track approval status, and see when they're getting paid. No email chains, no ambiguity.
Vendors log in to upload invoices linked to specific jobs, track approval status, and see when they're getting paid. Separate auth, separate permissions — your ops UI stays internal.
White-Label Control
Your logo, your colors, your rules — customers see your brand, not ours.
Portal Access Control
Per-user permissions, per-feature gating, tenant-level defaults — you control exactly what each customer team member can access. Admin users manage their own teams.
Portal Whitelabel & Branding
Your logo, colors, email footers, and QR codes — the portal looks like an extension of your business, not a third-party tool. Configure once from the admin portal.
Works With
See Portals in Action
No scripted demos. We show you the exact portal your customers would see — branded, tracked, and self-service. 30 minutes, one call.