Notification Hub
Update once, notify everyone
One milestone update in the shipment reaches every stakeholder across every channel — email, WhatsApp, Telegram, and your customer portal. No manual emails, no forgotten follow-ups.
Recent Notifications
One Update, Everywhere
When ops updates a shipment milestone, every stakeholder gets notified — customers, vendors, agents — across their preferred channel.
Arrival & Departure Notices
When a vessel arrives or departs, stakeholders get notified automatically. Triggered by milestone completion today — with date-triggered ETA-based notices on the roadmap.
Connected Milestones
When ops completes a milestone — BL released, customs cleared, cargo delivered — the notification engine broadcasts it to every stakeholder who needs to know. Portal updates, emails send, messages fire. One update, everyone informed.
Automated Reports, Triggered Alerts
Scheduled reports deliver the data on time. Event-driven alerts fire the moment something happens. No manual compilation, no missed updates.
Event-Driven Alerts
Task completed, document ready, partner approval needed — event-driven alerts fire when something happens, not on a schedule. Auto-detect recipients from Partner Master Data. HBL-level opt-out for fine-grained control.
Scheduled Shipment Reports
Set up a shipment report once — choose the frequency, columns, filters, and recipients. The system sends it automatically. Customers and internal teams get the data they need without anyone compiling it.
Email. WhatsApp. Telegram.
Same update, delivered where each stakeholder prefers. Configure your accounts once — the engine handles format, delivery, and retry.
SMTP, SendGrid, Gmail OAuth, Microsoft 365 — send from your corporate inbox.
Route: SIN → SYD
ETA: 28 Apr 2025
Reach stakeholders where they live — especially in Southeast Asian markets.
Telegram
AIR-2025-0312 • CGK → NRT
Track shipment →
Bot-powered notifications with tracking links for agents and partners.
Multi-Channel Delivery
Email is the workhorse — SMTP, SendGrid, Gmail, or Microsoft 365. WhatsApp and Telegram extend your reach to stakeholders who live in messaging apps. Configure your accounts once.
Custom Notification Templates
Custom subject lines, branded headers, configurable columns, rich text — every notification looks professional and matches your brand. Field placeholders auto-fill with shipment data.
Never Forget to Follow Up
Outstanding cargo status, missing documents, pending approvals — the system follows up automatically until the item is resolved.
Automated Chasers
Outstanding cargo status, missing documents, pending approvals — the system follows up automatically on configurable schedules. Your team stops being the reminder service.
Works With
See Notification Hub in Action
No scripted demos. We show you Connected Milestones, multi-channel delivery, and automated chasers working with your actual shipment data. 30 minutes, one call.